Dr. Monette makes going to the dentist a pleasure. He is professional and highly proficient. He spends a lot of time putting his patients at ease and explaining everything he is going to do…. and then he follows up to make sure the patient is doing well. Going to Dr. Monette is a unique experience and comes 99.9% close to making one "want" to see a dentist.
In one word... efficient! Dr. Monette does not overbook, so there is no time to sit in the waiting room. The staff is cheerful and helpful. The office and exam rooms are clean and the staff pays attention to cleanliness. I like the way Dr. Monette explains what he is about to do.
Good customer service does still exist. I am from a very small town in the south and everyone seemed to go out of their way to help others. Dr. Monette walked outside himself to put change in my meter. WOW…The staff seemed to go out of their way to make sure your concerns and questions were addressed. Very professional very informative and very nice. Thank you! You are appreciated!